My Honest Review After Using the Almosafer App for 3 Trips

If you’re addicted to travel like me, your phone is probably full of travel apps. One for flights, a few for booking different hotels, transportation and navigation apps, and a few apps just to check reviews. It can easily get stressful trying to sort through them all.

I used to easily bounce between 10 different open tabs trying to plan a simple family vacation. I always thought how nice it would be to have one reliable place to handle it all without a headache, and then I heard about the Almosafer app, which I noticed had around 4.7★ on the iOS App Store & Android Play Store with tens of thousands of five-star reviews.

Authored by Devansh Jain

My Experience Using the Almosafer App 

I actually tried actively using the Almosafer app for three very different types of trips over the last few months. One was a quick local work trip within Saudi Arabia where I am living, then a family vacation to Dubai, and finally a big international trip to London.

Here is an honest take on why Almosafer has become one of my favourite travel apps for all my bookings.

Trip 1: A Last-Minute Work Trip (Riyadh to Jeddah)

• The Mission: I needed a flight fast, and I didn’t have time to deal with complicated menus or hidden fees.
• The Experience: I opened the app, and the first thing I noticed was how clean and modern it looked. It doesn’t feel cluttered or confusing. I tapped on “Flights,” entered Riyadh to Jeddah, and hit search.
• Fast, Accurate Flight Search: The results popped up almost instantly. I wasn’t waiting for a loading bar.
• Transparent Pricing: This is a big deal for me. The price I saw on the search page was the price I paid. No “surprise” taxes added at the very last second.
• Real-Time Tracking: Once I booked, the app kept me updated. I didn’t have to dig through my emails to find my ticket number; it was right there in the app.
• The Verdict: For domestic travel, it was incredibly smooth. It felt faster and more “local” than using a generic international app.

Trip 2: A Family Vacation (Weekend in Dubai)

• The Mission: Booking a hotel for the family. I needed a specific location, and honestly, I wanted to spread out the payments because family trips get expensive.
• The Experience: This is where the app really felt great for me. I needed a hotel that was kid-friendly but didn’t break the bank.
• Smart Filters & Inventory: I was surprised to see they have over 1.5 million hotels worldwide, including resorts, chalets, and many more stay options. I used the filters to find a spot with a pool and breakfast included.
• Flexible Payments: When I went to pay, I saw I could use Tamara or Tabby to split the payment into 0% interest installments. This is something global apps often don’t offer for us here. It made managing the holiday budget much less stressful.
• Loyalty Points: I’m a Qitaf member, and I realised I could earn points on this booking (and redeem them on others). You can also link Shukran, Alfursan, and Mokafaa, so depending on the trip, you’re either earning or using points instead of leaving them unused. It feels good to get something back on a big purchase.
• The Verdict: The ability to pay in installments and earn local loyalty points makes it a no-brainer for family budgets.

Trip 3: A Big International Trip (London)

• The Mission: A complex itinerary with flights and a long hotel stay. My biggest worry here was, “What if something goes wrong while I’m abroad?”
• The Experience: Booking international travel usually makes me nervous. What if the hotel loses my reservation? What if the flight is cancelled?
• 24/7 Support in Arabic & English: This gave me huge peace of mind. Almosafer provides round-the-clock support. Knowing I could pick up the phone or chat via WhatsApp and speak to someone in Arabic if I needed to was a major comfort factor. They also have 38 retail branches in Saudi Arabia and one in Kuwait. For this trip, I actually walked into their branch in Riyadh on Anas Ibn Malik Road and sat with a travel expert to go over my plans. It sounds old-school, but it was really helpful and gave me peace of mind before finalising everything.
• Seamless Booking Experience: I booked my flight and my hotel in one go. The app keeps everything organized in one “Trips” tab.
• AI-Powered Personalization: The app seemed to remember my preferences from my previous searches, suggesting hotels in London that actually matched my style, rather than just random lists.
• The Verdict: For international travel, the safety net of 24/7 local support is the best feature that made me finalize my plans with them.

Why I’m Keeping the App

All I can say is that after three trips, I definitely haven’t deleted the app. In fact, it’s now moved to my home screen. Here is why it stands out compared to other travel apps:

• It’s Built for Travellers like me: International apps are great, but they don’t always truly understand the region. Almosafer has local relevance. They know we like to pay with mada or split with Tabby or Tamara. They know we need Arabic support.
• Omnichannel Support: This is unique. If the app glitches (which technology sometimes does), I know I can walk into one of their 38 retail branches in KSA or the one in Kuwait and talk to a human. You can’t do that with most other apps.
• Secure & Credible: It’s not a small startup. They have over 40 years of travel experience with 10 million+ downloads and ratings of about 4.7★ on both iOS & Android App stores. That volume of happy customers makes it a lot easier to trust putting your trips (and your card details) in one place.

A Discovery for the Future: Hajj & Umrah with Mawasim

While I was exploring the platform, I learned about a feature I haven’t used personally yet, but it’s definitely good to know for the future. Almosafer has a specialized arm called Mawasim dedicated specifically to Hajj and Umrah travel.

Although I didn’t book a pilgrimage on this trip, I did some digging. Mawasim offers complete end-to-end packages that include flights, hotels, and transportation. What really caught my attention is that they’re officially licensed and integrated with Nusuk Hajj, the Saudi government’s official platform for Hajj packages, so everything runs through the proper channels instead of some random website.

I also found out they were ranked number one among service providers during the 2024 Hajj season by the Ministry of Hajj & Umrah, along with a total of 44 other industry recognitions and global travel awards that highlight their consistent service quality. 

While I again haven’t tested this myself, knowing that a trusted, government-recognized option is available within the same ecosystem makes me feel much more confident about planning my future Umrah with them.

How This App Meets Your Travel Needs

I still use other travel apps, of course. You need a ride-hailing app like Careem or Uber to get around once you arrive. And for finding that hidden coffee shop you heard about from a local, Google Maps is essential.

But for the core of the trip, the flight and the hotel, Almosafer has replaced the three or four other apps I used to use. It has become the main app for my travels.

Conclusion: Is It Worth It?

After using the app now for three trips, my answer is a definite yes. The app feels quite personal and definitely like it was built for frequent travellers. From the security of the payments to the ease of use, it removes a lot of the stress out of travel planning. 

I also love the peace of mind knowing that if something goes wrong, I can visit one of their retail branches and speak to a travel expert face-to-face. Whether you’re looking for a quick weekend chalet, a complex international itinerary, or a spiritual journey, Almosafer has proven to be a reliable travel companion.

If you’re ready to simplify your travel planning, I highly recommend downloading the Almosafer app and trying it for yourself. It’s the easiest way I’ve found to browse countless hotels, book all your flights, and basically manage your entire trip with confidence and at great prices using local payment options. And then, you of course have priceless support in your own language.