Airbnb Guest Reviews: How to Write the Best Reviews for Guests (With Examples!)

For Airbnb hosts, reviews aren’t just for attracting bookings—they’re also a crucial tool for helping the entire hosting community. While most hosts focus on collecting guest feedback about their property, leaving Airbnb guest reviews (meaning Airbnb reviews for guests) is equally important.

Whether you’re a homeowner renting out a spare room or a property manager running multiple vacation rentals, your reviews influence who future hosts accept and help maintain trust across the platform. This guide covers why guest reviews matter, how to write them, Airbnb’s review guidelines, and 20 ready-to-use Airbnb guest review examples—both positive and negative. You can also download 101 Airbnb host review templates to save time.

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Why Airbnb host reviews for guests matter

Airbnb is built on a foundation of trust between hosts and guests. Writing reviews for your guests:

• Increases bookings: Positive guest reviews showcase great guest behavior and encourage reciprocal feedback, boosting your property’s visibility in search.
• Builds credibility: Personalized, honest feedback makes you appear professional and trustworthy to future guests.
• Supports other hosts: Your review history gives other hosts a reference point before accepting a booking request.
• Provides a public record: If you’ve had issues, documenting them in a review helps set expectations for future stays.
• Helps respond to negative feedback: A balanced review allows you to address issues professionally.

Tips for writing Airbnb reviews for guests

Writing a clear, fair, and helpful Airbnb guest review ensures it benefits both you and the wider community. Read our tips or check out the video below to learn more.

1. Be honest – Base your review on your actual experience with the guest.
2. Mention if you’d host again – Future hosts rely on this insight.
3. Assess property condition – Note if your rental was left clean, damaged, or in perfect order.
4. Evaluate communication – Mention if guests were responsive, polite, and respectful of Airbnb house rules.
5. Use star ratings – Rate cleanliness, communication, and rule compliance.
6. Describe the guest type – Indicate if they were traveling for business, vacation, or family visits.
7. Personalize your review – Even if you start with a template, tailor it to your specific experience.

Airbnb’s guest review guidelines

According to Airbnb, hosts must follow these key rules when leaving a review:

• Reviews must be written within 14 days after checkout.
• Be honest and unbiased—reviews are visible to other hosts.
• Keep comments relevant and based on a genuine stay.
• Never exchange positive reviews for incentives such as discounts or refunds.
• Avoid fake or retaliatory reviews.

Positive Airbnb guest review examples

Here are 10 good Airbnb guest review samples you can adapt for your own use:

1. (Guest’s name) was a pleasure to host! They left the place clean and were quiet throughout the weekend. We had great contact and I look forward to having them stay with me again!
2. I loved having (guest name) because they were able to treat the place with respect, have a great time, and enjoy the area. They were awesome with renting the space and I hope I get to host them again.
3. All of my house rules were respected with (guest name) and they were able to come and go with ease. I loved having them there as they were respectful and quiet. I highly recommend them to others!
4. (Names) were absolutely wonderful guests to host. I just knew that my home was in good hands with them. Thank you for staying at (name of property)!
5. (Name) and his/her/their partner were brilliant guests! A friendly and polite couple who knows how to take great care of other people’s property. I would most certainly host them again and similarly would recommend them to other hosts.
6. We had a great experience hosting (name). The communication was pleasant and smooth at all times. Also, our house was left in perfect condition. We hope that he/she/they will come back in the future!
7. It was a pleasure hosting (name) and her/his/their family. They were excellent guests: pleasant to communicate with, very attentive, and looked after our home perfectly. We are grateful for their visit, and they are certainly welcome back.
8. Our experience with (names) was amazing. They are very friendly and easy-going people. On top of that, they left our home spotlessly clean. We hope to host them again in the future!
9. We got to host (name) for his/her/their first Airbnb experience and he/she was / they were the ideal guest! We would gladly host them again and can only recommend them to any Airbnb host.
10. We had a great time hosting (name) and his/her/their friends. Easy-going people, considerate, and respectful of their surroundings. Would gladly host them again and can recommend them to other hosts.

BONUS great Airbnb guest review example: We’ve never had a better experience with a guest. (Name) was communicative, respectful of our property, and an absolute pleasure to host. We would absolutely welcome them back and recommend them to other hosts!

Download the full Airbnb guest review example list with 101 ideas.

Negative Airbnb guest review examples

Sometimes, a guest review needs to highlight problems to protect future hosts. Always stay polite and stick to facts. Here are some negative Airbnb review samples you can customize:

1. I wouldn’t recommend hosting this guest. The guest broke the locks of the off-limit storage area of the house, which the welcome book explicitly stated was not for guest use.
2. Our checkout time is at 11 AM, but guests decided to stay until 3 PM. The house was very unorganized when they did finally check out, causing us to have to push back our next reservation. I wouldn’t recommend these guests as it might affect your other reservations, as it did ours.
3. Guests disrespected our Airbnb rules by throwing a house party and having five additional visitors stay in the Airbnb. When we issued an additional cleaning fee for the mess, the guest left a one-star review. Do not host this guest.
4. I will not be hosting this guest in the future. After they banged on all the neighbors’ doors at midnight, we received a fine from the homeowner’s association.
5. I regret having to leave a negative review, but I do not recommend hosting this guest at all. (Guest name) was polite in the beginning but did not comply with any of our house rules, such as house parties, locking the door when leaving, and our no pets policy.
6. Despite (names) being friendly and polite, I was disappointed by the condition they left the house in. They left dirty dishes in the kitchen and there were broken glasses in the sink. On top of that, I had complaints from the neighbors saying they were playing excessively loud music late at night. I wouldn’t recommend hosting them.
7. Although (name) had made an obvious effort to clean up after themselves, there were a number of damaged items, including an expensive piece of art that was hanging in the living room. For this reason, I am leaving a two-star review.
8. This guest didn’t follow the house rules sent to them and was overall quite disruptive. I found trash throughout the house and it was obvious that someone had been smoking indoors. I recommend not hosting this guest.
9. I would be wary of hosting this guest again in the future due to the poor condition they left the property in. Although my staff did an excellent job of cleaning up after (name), it wasn’t their responsibility to clean the dishes and take out the trash.
10. This is the second time that (name) has stayed with us. However, we were surprised to hear that they had a number of unauthorized guests staying with them.  We had no issues the first time around, but we recommend emphasizing your house rules if you decide to host them.

Download the full list of 101 Airbnb reviews of guests.

Airbnb guest review FAQs

Does Airbnb give reviews for guests?

No. Airbnb reviews for guests are written by hosts. Airbnb only provides the platform for both parties to leave feedback.

Can Airbnb hosts leave reviews for guests?

Yes. Hosts have 14 days after checkout to leave written feedback and star ratings for cleanliness, communication, and rule compliance.

How to look up guest reviews on Airbnb?

Go to the guest’s Airbnb profile via their name or photo in your booking request to see reviews left by previous hosts.

Do hosts have to review guests?

No, but it’s strongly encouraged to help other hosts and maintain community trust.

What happens if I don’t review a guest?

No review will appear on their profile, and you won’t see their review of you until the 14-day period ends.

How do I write a review for a guest?

Log in, go to your Reviews tab, select the reservation, give a star rating, write your feedback, and submit.

What is an example of a good Airbnb guest review?

“(Guest name) was great to host—clear communication, respected house rules, and left the property spotless. Would gladly host again.”

Are Airbnb guest reviews public?

Yes, once both parties have submitted their reviews or the 14-day window closes.

Can a guest change or remove their review?

They can edit within 14 days or until the other party submits their review. After that, edits aren’t possible. Removal only happens if a review violates Airbnb’s policy.

What makes a good Airbnb guest review?

Honest, specific, and personalized feedback that helps future hosts make informed decisions.

How do I write reviews if I manage remotely?

Get input from property managers, cleaners, or neighbors who interacted with the guest. Use a property checklist to verify condition.

Download 101 Airbnb guest review templates

Want more Airbnb guest review examples? Download Lodgify’s Airbnb review templates with 101 ready-to-use examples for both positive and negative guest reviews. Customize them for your own property to save time and write thoughtful, helpful feedback.

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